Cadillac 2000 Catera Owner's Manual Page 309
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7-
7-1
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7
-2 Customer Satisfaction Procedure
7
-3 Customer Assistance for Text Telephone
(TTY) Users
7-4 Customer Assistance Offices
7
-5 GM Mobility Program for Persons
with Disabilities
7
-5 Roadside Service
7
-7 Roadside Service for the Hearing or
Speech Impaired
7
-8 Courtesy Transportation
7
-8 Transportation Options
7
-10 Warranty Information
7
-10 Reporting Safety Defects to the United
States Government
7-11 Reporting Safety Defects to the
Canadian Government
7-11 Reporting Safety Defects to General Motors
7
-11 Ordering Owner Publications in Canada
- 1-800-882-1112 2
- 2000 Cadillac Catera 3
- Owner's Manual 3
- Table of Contents 4
- Your Driving and the Road 5
- Problems on the Road 5
- Maintenance Schedule Booklet 6
- French Language Manual: 8
- How to Use this Manual 9
- Safety Warnings and Symbols 9
- Vehicle Damage Warnings 10
- Vehicle Symbols 11
- Service Station Guide 12
- Seats and Seat Controls 14
- Sport Seats (If Equipped) 15
- Memory Seat and Mirrors 16
- Heated Front Seats (Option) 17
- Reclining Front Seatbacks 17
- Why Safety Belts Work 25
- Put someone on it 25
- -- and the Answers 28
- Driver Position 29
- Q: What’s wrong with this? 32
- -shoulder belt, and 36
- Air Bag Systems 37
- How the Air Bag Systems Work 40
- -frontal collisions for 43
- Safety Belt Pretensioners 45
- Rear Seat Passengers 45
- Rear Seat Passenger Positions 46
- -Shoulder Belt 46
- -shoulder belts 46
- Children 49
- Child Restraints 52
- -facing infant 53
- -facing child seat 54
- -only belts; 55
- Top Strap 57
- -facing child 57
- Rear Seat Position 58
- Larger Children 62
- After a Crash 65
- Door Locks 69
- Power Door Locks 70
- Automatic Door Locks 70
- Anti-Lockout Feature 72
- Leaving Your Vehicle 72
- -210 of Industry Canada 72
- Operation 73
- -deterrent system 73
- Battery Replacement 74
- Resynchronization 75
- -down rear seats 77
- -deterrent 77
- Key in the Ignition 77
- Parking at Night 78
- Parking Lots 78
- -Deterrent System (Option) 78
- Immobilizer 80
- New Vehicle “Break-In” 81
- Ignition Positions 81
- -deterrent feature 82
- -- there is 82
- Starting Your Engine 83
- -18 C) or colder, the 84
- Sport Mode Button 89
- Third-Gear Start 90
- Parking Brake 91
- Shifting Into PARK (P) 92
- Shifting Out of PARK (P) 94
- Parking Over Things That Burn 95
- Engine Exhaust 96
- Running Your Engine While 96
- You’re Parked 96
- Tilt Wheel 99
- CAUTION: 102
- Exterior Lamps 106
- -beam headlamps will come on 111
- Interior Lamps 112
- Map Lamps 113
- -way control pad in 114
- -dimming 114
- Power Remote Control Mirror 114
- Storage Compartments 115
- Map Pockets 116
- Center Console Storage Area 116
- Rear Seat Cupholder 116
- Convenience Net 116
- Sun Visors 117
- Accessory Power Outlet 118
- Cellular Telephone (Option) 118
- OnStar System (If Equipped) 118
- Assist Handles 119
- Garment Hooks 119
- Floor Mats 119
- Sunroof (Option) 119
- Programming the Sunroof 122
- HomeLink Transmitter 123
- (If Equipped) 123
- -- Your Information System 127
- Instrument Panel Cluster 129
- Speedometer and Odometer 130
- Trip Odometer 130
- Tachometer 130
- -- and even 131
- Safety Belt Reminder Light 131
- Voltmeter 133
- Low Coolant Warning Light 136
- Malfunction Indicator Lamp 137
- (Check Engine Light) 137
- -- An emission control system 138
- -up, stalling when you put 139
- Check Oil Light 141
- Brake To Shift Light 141
- Cruise Control Light 141
- -third full 142
- Trunk Ajar Light 142
- Fuel Gage 142
- Low Fuel Light 143
- Fuel Cap Indicator Light 143
- Comfort Controls 146
- -level mode). On bright 148
- -stop. Press this button 149
- Air Conditioning 150
- Defrosting 150
- Rear Window Defogger 151
- Ventilation System 151
- Audio Systems 152
- -TUNE to 155
- Systems (RDS) (If Equipped) 157
- -) symbol 162
- -size compact discs and the 164
- Factory PTY Presets 165
- CD Adapter Kits 166
- Audio Steering Wheel Controls 171
- -mounted CD changer 171
- Understanding Radio Reception 171
- Tips About Your Audio System 172
- -way radio -- be sure you 172
- -abrasive cleaning 173
- Heated Backlite Antenna 175
- Defensive Driving 177
- Drunken Driving 178
- Control of a Vehicle 181
- Traction Control System 184
- Steering 185
- Off-Road Recovery 188
- Loss of Control 189
- Skidding 190
- -- and slow 190
- Driving at Night 191
- -year-old 192
- City Driving 196
- Freeway Driving 197
- Before Leaving on a Long Trip 198
- Highway Hypnosis 198
- Hill and Mountain Roads 199
- Winter Driving 200
- Driving on Snow or Ice 201
- Recreational Vehicle Towing 204
- Loading Your Vehicle 205
- Towing a Trailer 207
- Weight of the Trailer 208
- Backing Up 211
- Driving with a Trailer 211
- Following Distance 211
- Making Turns 212
- Driving On Grades 212
- Hazard Warning Flashers 215
- Other Warning Devices 215
- Jump Starting 216
- Towing Your Vehicle 222
- Engine Overheating 223
- -speed driving 224
- -- DRIVE (D) or THIRD (3) 224
- Cooling System 225
- If a Tire Goes Flat 232
- Changing a Flat Tire 233
- Spare Tire 236
- Ice or Snow 243
- Doing Your Own Service Work 246
- -enhancing additive 248
- Fuels in Foreign Countries 249
- Filling Your Tank 249
- Engine Oil 255
- When to Add Engine Oil 256
- Engine Air Cleaner/Filter 259
- Automatic Transmission Fluid 263
- Rear Axle 263
- Engine Coolant 264
- Checking Coolant 266
- Surge Tank Pressure Cap 268
- Power Steering Fluid 268
- Windshield Washer Fluid 269
- -to-use washer 270
- Brake Fluid 270
- Bulb Replacement 274
- -aimed, we recommend that you 278
- Front Turn Signal Lamp 278
- -beam headlamp 279
- Taillamp and Stop Lamp 280
- Taillamp and Backup Lamp 280
- Wiper Blade Replacement 281
- -type gage to check tire 284
- Tire Inspection and Rotation 284
- -Loading 284
- -- A, B, C 288
- Wheel Replacement 288
- Tire Chains 290
- Appearance Care 291
- Care of Safety Belts 293
- Cleaning Glass Surfaces 294
- Cleaning the Outside of the 294
- Windshield and Wiper Blades 294
- Weatherstrips 294
- Cleaning Aluminum or 296
- Plated Wheels (If Equipped) 296
- Cleaning Tires 296
- Sheet Metal Damage 297
- Finish Damage 297
- Underbody Maintenance 297
- Chemical Paint Spotting 297
- Engine Identification 299
- Electrical System 300
- -Beam Headlamp Relay 304
- -Beam Headlamp 304
- -Beam Headlamp Turn 304
- -Beam Headlamps II (RH) 305
- -Beam Headlamps 305
- -Beam Headlamps I (LH) 305
- Replacement Bulbs* 307
- Capacities and Specifications 307
- Normal Maintenance 308
- Replacement Parts 308
- Customer Assistance for Text 311
- Telephone (TTY) Users 311
- Customer Assistance Offices 312
- Roadside Service 313
- Courtesy Transportation 316
- -vehicle as 317
- Warranty Information 318
- REPORTING SAFETY DEFECTS 318
- TO THE UNITED STATES 318
- GOVERNMENT 318
- -800-458-8006, or write: 319
- -800-263-3777 (English) 319
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