Cadillac 1993 Eldorado Owner's Manual Page 367
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- Table of contents
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r-
!OWNER
ASSTSTANCE
This
section
will
explain how
to
contact Cadillac
if
you need
assistance.
It
also
tells
you
how
to
obtain service publications and how
to
report
any safety defects.
This
section includes the following:
r
‘r
i
Customer Satisfaction Procedure
Zone and Central Office Addresses
Customer Assistance for HearindSpeech Impaired
MediatiodArbitration Program
Reporting Safety Defects
Product Service Publications
(PSPs)
Owner’s Manuals and Service Manuals
CUSTOMER SATISFACTION PROCEDURE
li
Your satisfaction and goodwill are important
to
your dealer and
to
Cadillac. Normally,
.
my problems with the sales transaction
or
the operation
of
your
vehicle will
be
resolved
by your dealer’s Sales or Service Departments. Sometimes, however, despite the
best
intentions of
all
concerned, misunderstandings can
occur.
If
your concern
has
not been
resolved to
your
satisfaction, the following steps should be taken:
STEP
ONE-
Discuss
your
problem
with
a member
of
dealership management.
Satisfaction can often
be
quickly
obtained
at
that level.
If
the matter
has
already been
reviewed with
the
Sales, Service or
Parts
Manager, contact the General Manager or
owner
of
the dealership.
r
STEP TWO
-If
after
contacting a member of Dealership Management, it
appears
your problem cannot
be
resolved by the dealership without further help,
contact the
Cadillac Consumer Relations Center
24
hours
per
day
by calling 1-800458-8006 or
In
Canada, contact
GM
of
Canada Customer Assistance Center in Oshawa by calling
1
1-800-263-3777 (ENGLISH). In Quebec, the French language mhumber
is
In
Mexico, call 1-900-254-1746,
In
Puerto Rico,
U.S.
virgin
Islands,
call
1-809-763-1315.
In
all other overseas locations, contact GM International Export
Sales
in
Canada
by calling 14164444112.
r
if
you have an Allant6 call 1-800-ALLANT&
i
1-800-263-7854.
b
r
6
1
- ELDORADO 1
- Cadillac 10
- 'i 12
- 13
- IMANUAL: 14
- WARNINGS 15
- Warnings 16
- Symbols 17
- SIGNALS 18
- SELECTOR 19
- SECTION 20
- &&ik 22
- LumbarlHeated Seats 23
- Restraints 24
- Seatback Latches 25
- EVERYONE 26
- 25 years 27
- "vehicle." 29
- Suppose 29
- ANSWERS 32
- ASKABOUT 32
- PROPERLY 33
- POSITION 34
- 3. Pick up the latch 35
- RESTUNT 41
- INFLATABLE 42
- How The 43
- 'i2 45
- SAFETYBELT 47
- DURING PREGNANCY 47
- PASSENGER POSITION 48
- PASSENGERS 49
- CENTER PASSENGER POSITION 53
- CHILDREN 55
- RESTRAIINTS 58
- Securing 61
- Position 63
- CAUTZON: 66
- Larger Children 70
- SAFETYBELT EXTENDER 74
- CHECKING 74
- RESTMNT SYSTEMS 74
- :.,gGbkG 76
- The round 77
- REMOTE KEYLESS ENTRY SYSTEM 80
- Matching Transmitter(s) 82
- Your Ehicle 82
- Battery Replacement 82
- . Use round 83
- "+" 84
- %Jg& 85
- DETERRENT 87
- PASS-KEY 88
- IGNITION 89
- POSITIONS 89
- STARTING 90
- (OPTION) 92
- DRn’lNG 93
- TRANSAXLE 94
- Use this gear to back up 95
- (Second 97
- PARKIN% 98
- SHIFTING 100
- Console 102
- PARKlING 104
- EXHAUST 105
- RUNNING 106
- WINDOWS 107
- (Export 109
- Signal and 110
- Change Indicator 110
- Headlight High-Low Beam 111
- Flash-To-Pass Feature 111
- Windshield Wipers 112
- CAUTION: 113
- CAUTION 114
- CRUISE CONTROL 115
- Pussing 118
- Get Out 119
- Cruise Control 119
- Erase Speed 120
- Reminder 120
- Twilight Sentinel 121
- Operation 121
- (Eldorado 122
- DRL can make your vehicle 123
- Reading 124
- MIRRORS 125
- Settings 126
- Front Seat Vanity Mirrors 127
- OUTSIDE 128
- BREAK-AWAY OUTSIDE 129
- (EXPORT) 129
- ASTROROOF 129
- EXPRESS OPEN 129
- SUNGLASS 130
- ASHTRAYS 131
- Rear Ashtray 132
- Cigarette Lighter 132
- TRACTION CONTROL SYSTEM 133
- NORTHSTAR) 133
- INFOR2MATION 134
- Cluster 135
- Canadian 135
- Speedometer 136
- Odometer 136
- EnglishlMetric 136
- ‘WARNING 137
- Brake System Warning Light 138
- Service Engine 140
- Battery Charge Light 141
- \\' 143
- '' 145
- Control 146
- 10 volts, or 148
- (248’F) 150
- Suspension 153
- Indicator 154
- Speed Sensitive Suspension 155
- CADILLAC 157
- Electronic Climate Control 158
- (33"C) 159
- “HI/AUTO” 161
- “‘OTICE: 162
- Heated Windshield (Option) 163
- SYSTEMS 164
- Operate 167
- Buttons 169
- Cassette 170
- (Forward) 171
- RCLIPROG 172
- Cassette Tape Player 174
- Compact 175
- Antenna Mast Care 175
- DRIVING 177
- HOSPITAL 180
- INFORMATION 180
- CANOEING 180
- SWIMMING 180
- TRIANGULAR 182
- TRAFFIC 184
- PAWMENT MmNGS 185
- DEFENSIVE 186
- DRUNKEnT 187
- 0.06 percent (three beers 189
- CONTROL 190
- BRAKING 191
- Anti-Lock 193
- NOTICE: 195
- STEERING 196
- Steering 197
- Steering in Emergencies 198
- OFF-ROAD 199
- PASSING 200
- Driving 204
- Suggestions 204
- DRn/lNG 205
- DMNG IN 208
- CITYDRWTNG 210
- FREEWAYDIWTNG 211
- Leaving the Freeway 212
- LONG DISTANCE 213
- LEAVTNG ONA LONG 213
- MOUNTMN 215
- Parking 217
- (Automatic Transaxle) 219
- DRZVTNG 220
- Caught in 223
- Blizzard 223
- VYou’re 224
- Hitches 227
- Safety Chains 228
- Trailer Brakes 228
- Driving with a Trailer 228
- Following Distance 228
- Maintenance 231
- Trailer Towing 231
- PROBLEMS 232
- FLASHERS 233
- 'WARNING 234
- .' 235
- Liter (Northstar) 237
- (45 cm) away from the dead 240
- BATTERY 241
- SLING-TYPE 242
- L-...; 244
- -'; 245
- COOLING 246
- COLD.’’ 252
- 6. Start the engine 253
- (NORTHSTRR) 254
- .-m" 259
- IFA TIRE 260
- Don't 264
- COMPACT 269
- Service 272
- FUELS IN FOREIGN COUNTNES 275
- FILLING 275
- CHECKZNG TH%NGS UNDER 278
- Check Engine Oil: 282
- “SG/CD,” 285
- "C 286
- WEATHER 286
- (5,000 kilometers) and 287
- CLEANER 289
- >..s.=-7.s..: 290
- COOLANT 294
- Coolant 296
- CAUTION; 297
- PRESSURE 298
- WINDSHIELD WASHER FLUID 301
- HEADLIGHT WASHER FLUID 302
- M!XSTER 303
- (Northstar): 305
- REPUCING 306
- Vehicle 307
- 'V 308
- DOMESTIC 309
- REPLACEMENT 310
- MOUNTED 312
- BULB REPLACEMENT 312
- WIPER BLADE REPLACEMENT 313
- Push the 316
- LOADING 317
- VEHICLE 317
- Inflation 320
- Tire Pressure 320
- (P225/60R16) 321
- Time for New Tires 323
- Treadwear 325
- Traction 325
- Temperature 325
- Wheel Replacement 326
- APPEARANCE 328
- CLEANING 330
- SPECIL CLEANIIING PROBLEMS 332
- OR LEATHER 332
- SAFETYBELTS 333
- Washing 334
- ALUMINUM 335
- SHEETMETL DAIMAGE 336
- FOREIGNMATERIAL 336
- FINISH DAiUAGE 336
- UNDERBODYMMNTENANCE 336
- CHEMICAL 337
- SPOTTING 337
- DESCRIPTION 338
- EXTERIOR 338
- OZ. (0.946 338
- Im"l 339
- ELECTRICAL EQUIPMENT 340
- CIRCUIT BREDRS 341
- Engine Compartment 342
- Maxi FuseslRelay Center 342
- 1nrVc-I 343
- Compartment 345
- 7' 346
- Headlights 347
- Power Windows 347
- Other Power Options 347
- LITER ENGINE) 348
- LITER NORTHSTAR) 349
- SPECIFICATIONS 350
- LITER ENGINE 352
- Transaxle 353
- Eldoradu) 354
- ShortlLong 357
- Speed Sensitive Steering 358
- CERT'F'EDJ 364
- ASSTSTANCE 367
- ASSISTANCE 368
- OFFICES 369
- 'r 371
- (including 372
- SERVICE PUBLICATIONS 373
- Portfolios 375
- $3.0000; 377
- I' 389
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