Cadillac 2011 SRX User Manual Page 474
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Black plate (10,1)
Cadillac SRX Owner Manual - 2011
13-10 Customer Information
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws.
.
Legal fines.
.
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.
Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.
Lock-Out Service: Vehicle
registration is required.
.
Trip Routing Service: Limit of
six requests per year.
.
Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and
a copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.
Alternative Service: If
assistance cannot be provided
right away, the Roadside
Service advisor may give
you permission to get local
emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Service.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are
the owner responsibility.
Roadside Service
(Mexico)
Roadside Service is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Service, please see
the brochure provided with your
new vehicle or visit our website
at: www.cadillac.com.mx.
Navigate the site and click on
“Asistencia en el Camino.” E-mail
correspondence should be sent
to: [email protected].
To contact Roadside Service by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
- Black plate (1,1) 1
- Black plate (2,1) 2
- Canadian Vehicle Owners 3
- Black plate (4,1) 4
- Introduction v 5
- In Brief 7
- Instrument Panel 8
- In Brief 1-3 9
- Initial Drive 10
- Information 10
- In Brief 1-5 11
- Liftgate 12
- Seat Adjustment 13
- Memory Features 14
- In Brief 1-9 15
- 1-10 In Brief 16
- Sensing System for 17
- Passenger Airbag 17
- Mirror Adjustment 17
- Steering Wheel 18
- Adjustment 18
- In Brief 1-13 19
- 1-14 In Brief 20
- In Brief 1-15 21
- Climate Controls 22
- Transmission 22
- Vehicle Features 23
- 0 button at any time 24
- Portable Audio Devices 25
- Bluetooth 25
- 1-20 In Brief 26
- In Brief 1-21 27
- Rear Vision 28
- Camera (RVC) 28
- Ultrasonic Parking Assist 28
- Storage Compartments 28
- Performance and 29
- 1-24 In Brief 30
- Engine Oil Life System 31
- Fuel E85 (85% Ethanol) 31
- Driving for Better Fuel 31
- Roadside Service 32
- Q button 32
- Q : Push this blue button to 33
- ] : Push this red emergency 33
- Q button to confirm that 34
- Keys, Doors and 35
- Keys and Locks 36
- Remote Keyless 37
- Entry (RKE) System 37
- 2-4 Keys, Doors and Windows 38
- Keys, Doors and Windows 2-5 39
- 2-6 Keys, Doors and Windows 40
- K on the transmitter 41
- 2-8 Keys, Doors and Windows 42
- Remote Vehicle Start 44
- / (Remote Vehicle Start): 44
- Q on the RKE transmitter 44
- / until the turn signal 44
- / for at least 44
- / until the parking lamps 45
- Door Locks 46
- Power Door Locks 46
- Keys, Doors and Windows 2-13 47
- Liftgate (Manual) 48
- Liftgate (Power) 49
- & on the Remote 50
- & on the center of 50
- & on the 51
- 2-18 Keys, Doors and Windows 52
- Vehicle Security 53
- Immobilizer 54
- Immobilizer Operation 54
- Exterior Mirrors 55
- Power Mirrors 56
- Folding Mirrors 56
- Interior Mirrors 57
- Automatic Dimming 58
- Rearview Mirror 58
- Power Windows 59
- 2-26 Keys, Doors and Windows 60
- Sun Visors 61
- 2-28 Keys, Doors and Windows 62
- Keys, Doors and Windows 2-29 63
- 2-30 Keys, Doors and Windows 64
- Seats and 65
- Restraints 65
- Head Restraints 66
- Seats and Restraints 3-3 67
- Front Seats 68
- Seats and Restraints 3-5 69
- 3-6 Seats and Restraints 70
- Lumbar Adjustment 71
- Thigh Support 72
- Reclining Seatbacks 72
- Seats and Restraints 3-9 73
- Heated Front Seats 74
- L or M to heat the driver 74
- Heated and Ventilated 75
- M to heat the seat or { to 75
- Rear Seats 76
- Heated Rear Seats 77
- L or M to heat the left or 77
- Safety Belts 78
- Seats and Restraints 3-15 79
- 3-16 Seats and Restraints 80
- Seats and Restraints 3-17 81
- How to Wear Safety Belts 82
- Properly 82
- Seats and Restraints 3-19 83
- 3-20 Seats and Restraints 84
- Seats and Restraints 3-21 85
- 3-22 Seats and Restraints 86
- Seats and Restraints 3-23 87
- Lap-Shoulder Belt 88
- Seats and Restraints 3-25 89
- 3-26 Seats and Restraints 90
- Seats and Restraints 3-27 91
- Safety Belt Use During 92
- Pregnancy 92
- Safety Belt Extender 92
- Safety System Check 93
- Safety Belt Care 93
- Replacing Safety Belt 93
- System Parts After a 93
- Airbag System 94
- Seats and Restraints 3-31 95
- 3-32 Seats and Restraints 96
- Where Are the Airbags? 97
- When Should an Airbag 98
- Seats and Restraints 3-35 99
- What Makes an Airbag 100
- Inflate? 100
- How Does an Airbag 100
- Restrain? 100
- What Will You See After 101
- 3-38 Seats and Restraints 102
- Passenger Sensing 103
- 3-40 Seats and Restraints 104
- Seats and Restraints 3-41 105
- 3-42 Seats and Restraints 106
- Seats and Restraints 3-43 107
- Servicing the 108
- Airbag-Equipped Vehicle 108
- Adding Equipment to the 108
- Seats and Restraints 3-45 109
- Airbag System Check 110
- Replacing Airbag System 110
- Parts After a Crash 110
- Child Restraints 111
- 3-48 Seats and Restraints 112
- Infants and Young 113
- Children 113
- 3-50 Seats and Restraints 114
- Child Restraint Systems 115
- 3-52 Seats and Restraints 116
- Where to Put the 117
- Restraint 117
- 3-54 Seats and Restraints 118
- Seats and Restraints 3-55 119
- Lower Anchors and 120
- Tethers for Children 120
- (LATCH System) 120
- Seats and Restraints 3-57 121
- 3-58 Seats and Restraints 122
- Seats and Restraints 3-59 123
- 3-60 Seats and Restraints 124
- Seats and Restraints 3-61 125
- 3-62 Seats and Restraints 126
- Seats and Restraints 3-63 127
- Replacing LATCH System 128
- Securing Child Restraints 128
- (Rear Seat) 128
- Seats and Restraints 3-65 129
- (Front Passenger Seat) 130
- Seats and Restraints 3-67 131
- 3-68 Seats and Restraints 132
- Seats and Restraints 3-69 133
- 3-70 Seats and Restraints 134
- Compartments 135
- Cupholders 136
- Front Storage 136
- Armrest Storage 136
- Center Console Storage 136
- Additional Storage 137
- Features 137
- 4-4 Storage 138
- Cargo Tie Downs 139
- Cargo Management 139
- 4-6 Storage 140
- K with the arrow on the 141
- Q with the arrow on the 141
- Q with the arrow 141
- 4-8 Storage 142
- Cargo Net 143
- Convenience Net 144
- Roof Rack System 145
- 4-12 Storage 146
- Instruments and 147
- Controls 147
- Instruments and Controls 5-3 149
- 5-4 Instruments and Controls 150
- Rear Window 151
- Wiper/Washer 151
- 5 (Rear Wiper Delay): Sets a 152
- = (Rear Washer): Push the 152
- Headlamp Washer 152
- Clock (Analog Clock) 153
- Clock (Digital Clock) 154
- 0 BACK button at any time 154
- Power Outlets 155
- Cigarette Lighter 155
- Warning Lights 156
- Gauges, and 156
- Indicators 156
- Instrument Cluster 157
- Speedometer 158
- Odometer 158
- Tachometer 158
- Fuel Gauge 158
- Fuel Economy Gauge 159
- (3.0L Only) 159
- Turbo Gauge (2.8L Only) 160
- Engine Coolant 161
- Temperature Gauge 161
- Safety Belt Reminders 161
- 5-16 Instruments and Controls 162
- Airbag Readiness Light 163
- Passenger Airbag Status 164
- Indicator 164
- Charging System Light 165
- Malfunction 165
- Indicator Lamp 165
- 5-20 Instruments and Controls 166
- Instruments and Controls 5-21 167
- Brake System Warning 168
- Electric Parking Brake 169
- Antilock Brake System 169
- (ABS) Warning Light 169
- Traction Off Light 170
- StabiliTrak 170
- OFF Light 170
- Traction Control System 171
- (TCS)/StabiliTrak 171
- Tire Pressure Light 171
- Engine Oil Pressure Light 172
- Fuel Economy Light 172
- Low Fuel Warning Light 173
- Security Light 173
- High-Beam On Light 173
- Adaptive Forward 173
- Lighting (AFL) Light 173
- Information Displays 174
- Instruments and Controls 5-29 175
- 5-30 Instruments and Controls 176
- Instruments and Controls 5-31 177
- Vehicle Messages 178
- Battery Voltage and 179
- Charging Messages 179
- Brake System Messages 179
- Compass Messages 180
- Cruise Control Messages 180
- Door Ajar Messages 180
- Engine Cooling System 180
- Messages 180
- Engine Oil Messages 181
- Engine Power Messages 182
- Fuel System Messages 182
- Key and Lock Messages 182
- Lamp Messages 183
- Object Detection System 183
- Ride Control System 183
- 5-38 Instruments and Controls 184
- Tire Messages 185
- Transmission Messages 185
- Personalization 186
- Instruments and Controls 5-41 187
- 5-42 Instruments and Controls 188
- Instruments and Controls 5-43 189
- 5-44 Instruments and Controls 190
- Instruments and Controls 5-45 191
- Universal Remote 192
- Instruments and Controls 5-47 193
- 5-48 Instruments and Controls 194
- Universal Remote System 195
- Operation 195
- 5-50 Instruments and Controls 196
- Lighting 197
- 6-2 Lighting 198
- Daytime Running 199
- Lamps (DRL) 199
- Lighting (AFL) 199
- Twilight Sentinel 200
- O to the parking 201
- Hazard Warning Flashers 201
- Turn and Lane-Change 201
- Interior Lighting 202
- Lighting Features 203
- Battery Load 204
- Management 204
- Infotainment 205
- Theft-Deterrent Feature 206
- Infotainment System 7-3 207
- Y CD Eject 208
- Infotainment System 7-5 209
- Infotainment System 7-7 211
- 0 button are used to 212
- 0 : Press to: 212
- 0 button to delete 213
- 0 button to go 213
- 0 button 215
- 7-12 Infotainment System 216
- Infotainment System 7-13 217
- 7-14 Infotainment System 218
- Satellite Radio 219
- 7-16 Infotainment System 220
- Infotainment System 7-17 221
- 7-18 Infotainment System 222
- Radio Reception 223
- Multi-Band Antenna 223
- Audio Players 224
- Infotainment System 7-21 225
- CD/DVD Player 226
- Infotainment System 7-23 227
- 7-24 Infotainment System 228
- Infotainment System 7-25 229
- 7-26 Infotainment System 230
- Infotainment System 7-27 231
- O REC button while 232
- O REC, then select “Record 232
- Infotainment System 7-29 233
- Auxiliary Devices 234
- (Radio with CD) 234
- O knob to adjust the 235
- 0 BACK button to return the 235
- 7-32 Infotainment System 236
- Infotainment System 7-33 237
- 7-34 Infotainment System 238
- Infotainment System 7-35 239
- Auxiliary Devices (Radio 240
- Infotainment System 7-37 241
- Rear Seat 242
- Infotainment System 7-39 243
- 7-40 Infotainment System 244
- Infotainment System 7-41 245
- 7-42 Infotainment System 246
- Infotainment System 7-43 247
- 7-44 Infotainment System 248
- Infotainment System 7-45 249
- } 10 (Double Digit Entries) 250
- Infotainment System 7-47 251
- 7-48 Infotainment System 252
- Y EJECT or 253
- Rear Seat Audio (RSA) 253
- X displays on the 253
- 7-50 Infotainment System 254
- © or ¨ to make 255
- Bluetooth (Overview) 255
- O knob during a 256
- Bluetooth (Infotainment 256
- Controls) 256
- Infotainment System 7-53 257
- 7-54 Infotainment System 258
- Infotainment System 7-55 259
- 7-56 Infotainment System 260
- Bluetooth (Voice 261
- Recognition) 261
- 7-58 Infotainment System 262
- Infotainment System 7-59 263
- 7-60 Infotainment System 264
- Infotainment System 7-61 265
- 7-62 Infotainment System 266
- Infotainment System 7-63 267
- 7-64 Infotainment System 268
- Q / R (Driver and Passenger 270
- O (Power): Press to turn the 270
- D C (Fan Control): Press to 270
- Climate Controls 8-3 271
- = (Rear Window Defogger): 272
- Rear Climate Control System 273
- C button 273
- Air Vents 274
- Maintenance 274
- Climate Controls 8-7 275
- 8-8 Climate Controls 276
- Driving and 277
- Operating 277
- Driving Information 278
- Drunk Driving 279
- Control of a Vehicle 279
- 9-4 Driving and Operating 280
- Steering 281
- Off-Road Recovery 282
- Loss of Control 282
- Driving on Wet Roads 283
- Highway Hypnosis 284
- Hill and Mountain Roads 284
- Winter Driving 285
- 9-10 Driving and Operating 286
- If the Vehicle is Stuck 287
- Vehicle Load Limits 288
- Driving and Operating 9-13 289
- 9-14 Driving and Operating 290
- Driving and Operating 9-15 291
- 9-16 Driving and Operating 292
- Starting and 293
- Ignition Positions 294
- Starting the Gasoline 295
- 9-20 Driving and Operating 296
- Engine Heater 297
- Retained Accessory 298
- Power (RAP) 298
- Shifting Into Park 298
- Driving and Operating 9-23 299
- Engine Exhaust 300
- Running the Vehicle 301
- While Parked 301
- Automatic 302
- Driving and Operating 9-27 303
- Manual Mode 304
- Fuel Economy Mode 305
- Drive Systems 306
- Parking Brake 307
- 9-32 Driving and Operating 308
- Brake Assist 309
- Hill Start Assist (HSA) 309
- Ride Control Systems 310
- 9-36 Driving and Operating 312
- Limited-Slip Rear Axle 313
- Selective Ride Control 313
- Cruise Control 314
- Driving and Operating 9-39 315
- Object Detection 316
- Driving and Operating 9-41 317
- 9-42 Driving and Operating 318
- 9-44 Driving and Operating 320
- Driving and Operating 9-45 321
- 9-46 Driving and Operating 322
- Recommended Fuel 323
- Gasoline Specifications 324
- California Fuel 324
- Requirements 324
- Fuels in Foreign 325
- Countries 325
- Fuel Additives 325
- Driving and Operating 9-51 327
- Filling the Tank 328
- Filling a Portable Fuel 329
- Container 329
- General Towing 330
- Driving Characteristics 330
- Driving and Operating 9-55 331
- 9-56 Driving and Operating 332
- Driving and Operating 9-57 333
- Trailer Towing 334
- Driving and Operating 9-59 335
- 9-60 Driving and Operating 336
- Towing Equipment 337
- Conversions and 338
- Vehicle Care 339
- General Information 340
- California Perchlorate 341
- Materials Requirements 341
- Accessories and 341
- Modifications 341
- Vehicle Checks 342
- Vehicle Care 10-5 343
- Engine Compartment Overview 344
- Vehicle Care 10-7 345
- 10-8 Vehicle Care 346
- Engine Cover 347
- Engine Oil 348
- Vehicle Care 10-11 349
- 10-12 Vehicle Care 350
- Vehicle Care 10-13 351
- Automatic Transmission 353
- Engine Air Cleaner/Filter 354
- Vehicle Care 10-17 355
- Cooling System 356
- 10-20 Vehicle Care 358
- Vehicle Care 10-21 359
- Engine Overheating 360
- Vehicle Care 10-23 361
- Power Steering Fluid 362
- Washer Fluid 362
- Vehicle Care 10-25 363
- Brake Fluid 364
- Vehicle Care 10-27 365
- All-Wheel Drive 366
- Starter Switch Check 367
- Shift Lock Control 367
- Function Check 367
- Ignition Transmission 368
- Lock Check 368
- Park Brake and P (Park) 368
- Mechanism Check 368
- Wiper Blade Replacement 369
- Headlamp Aiming 370
- Vehicle Care 10-33 371
- 10-34 Vehicle Care 372
- Vehicle Care 10-35 373
- Bulb Replacement 374
- Vehicle Care 10-37 375
- 10-38 Vehicle Care 376
- Vehicle Care 10-39 377
- 10-40 Vehicle Care 378
- Fog Lamps 379
- Turn Signal Lamps 379
- 10-42 Vehicle Care 380
- Back-Up Lamps 381
- License Plate Lamp 382
- Electrical System 383
- Fuses and Circuit 384
- Breakers 384
- Engine Compartment 384
- Fuse Block 384
- Vehicle Care 10-47 385
- 10-48 Vehicle Care 386
- Instrument Panel Fuse 387
- 10-50 Vehicle Care 388
- Rear Compartment Fuse 389
- 10-52 Vehicle Care 390
- Vehicle Care 10-53 391
- Wheels and Tires 392
- Tire Sidewall Labeling 393
- 10-56 Vehicle Care 394
- Tire Designations 395
- Tire Terminology and 396
- Definitions 396
- Vehicle Care 10-59 397
- 10-60 Vehicle Care 398
- Tire Pressure 399
- Tire Pressure for 400
- High-Speed Operation 400
- Tire Pressure Monitor 401
- Vehicle Care 10-65 403
- 10-66 Vehicle Care 404
- Vehicle Care 10-67 405
- Tire Inspection 406
- Tire Rotation 406
- When It Is Time for New 407
- Buying New Tires 408
- Vehicle Care 10-71 409
- Different Size Tires and 410
- Uniform Tire Quality 411
- 10-74 Vehicle Care 412
- Wheel Alignment and Tire 413
- Wheel Replacement 413
- Tire Chains 414
- If a Tire Goes Flat 415
- 10-78 Vehicle Care 416
- Tire Sealant and 417
- Compressor Kit 417
- 10-80 Vehicle Care 418
- Vehicle Care 10-81 419
- 10-82 Vehicle Care 420
- Vehicle Care 10-83 421
- 10-84 Vehicle Care 422
- Vehicle Care 10-85 423
- Storing the Tire Sealant 424
- Tire Changing 424
- Vehicle Care 10-87 425
- 10-88 Vehicle Care 426
- Vehicle Care 10-89 427
- 10-90 Vehicle Care 428
- Vehicle Care 10-91 429
- 10-92 Vehicle Care 430
- Compact Spare Tire 431
- Jump Starting 432
- Vehicle Care 10-95 433
- 10-96 Vehicle Care 434
- Vehicle Care 10-97 435
- Towing the Vehicle 436
- Recreational Vehicle 436
- Vehicle Care 10-99 437
- 10-100 Vehicle Care 438
- Appearance Care 439
- 10-102 Vehicle Care 440
- Vehicle Care 10-103 441
- 10-104 Vehicle Care 442
- Vehicle Care 10-105 443
- Interior Care 444
- Vehicle Care 10-107 445
- Floor Mats 446
- Vehicle Care 10-109 447
- 10-110 Vehicle Care 448
- Service and 449
- Scheduled 450
- Service and Maintenance 11-3 451
- 11-4 Service and Maintenance 452
- Service and Maintenance 11-5 453
- 11-6 Service and Maintenance 454
- Service and Maintenance 11-7 455
- 11-8 Service and Maintenance 456
- Maintenance Replacement Parts 457
- Maintenance Records 458
- Service and Maintenance 11-11 459
- 11-12 Service and Maintenance 460
- Technical Data 461
- Vehicle Data 462
- Technical Data 12-3 463
- Engine Drive Belt Routing 464
- Customer 465
- 13-2 Customer Information 466
- Customer Satisfaction 467
- Procedure (Mexico) 467
- 13-4 Customer Information 468
- Customer Assistance 469
- Offices (U.S. and Canada) 469
- Offices (Mexico) 469
- Customer Assistance for 470
- Text Telephone (TTY) 470
- Online Owner Center 470
- GM Mobility 471
- Reimbursement Program 471
- (U.S. and Canada) 472
- Customer Information 13-9 473
- (Mexico) 474
- Scheduling Service 475
- Appointments 475
- Courtesy Transportation 475
- 13-12 Customer Information 476
- Collision Damage Repair 477
- 13-14 Customer Information 478
- Service Publications 479
- Ordering Information 479
- Reporting Safety 480
- Reporting Safety Defects 481
- Government 481
- Recording and 482
- Q button and 483
- Navigation System 483
- Radio Frequency 483
- Identification (RFID) 483
- Statement 484
- INDEX i-1 485
- INDEX i-3 487
- INDEX i-5 489
- Black plate (6,1) 490
- INDEX i-7 491
- Black plate (8,1) 492
- INDEX i-9 493
- Black plate (10,1) 494
- INDEX i-11 495
- Black plate (12,1) 496
- INDEX i-13 497
- Black plate (14,1) 498
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