Cadillac 2006 SRX User Manual download pdf (Page 435)

• Remove any valuables from your vehicle before it is

towed away. Make sure this includes your insurance

information and registration if you keep these

items in your vehicle.

• Gather the important information you will need from

the other driver. Things like name, address, phone

number, driver’s license number, vehicle license

plate, vehicle make, model and model year, Vehicle

Identiﬁcation Number (VIN), insurance company

and policy number, and a general description of the

damage to the other vehicle.

• If possible, call your insurance company from the

scene of the accident. They will walk you through

the information they will need. If they ask for a

police report, phone or go to the police department

headquarters the next day and you can get a

copy of the report for a nominal fee. In some states

with “no fault” insurance laws, a report may not

be necessary. This is especially true if there are no

injuries and both vehicles are driveable.

• Choose a reputable collision repair facility for your

vehicle. Whether you select a GM dealer or a

private collision repair facility to ﬁx the damage,

make sure you are comfortable with them.

Remember, you will have to feel comfortable with

their work for a long time.

• Once you have an estimate, read it carefully and

make sure you understand what work will be

performed on your vehicle. If you have a question,

ask for an explanation. Reputable shops welcome

this opportunity.

Managing the Vehicle Damage

Repair Process

In the event that your vehicle requires damage repairs,

GM recommends that you take an active role in its

repair. If you have a pre-determined repair facility of

choice, take your vehicle there, or have it towed there.

Specify to the facility that any required replacement

collision parts be original equipment parts, either

new Genuine GM parts or recycled original GM parts.

Remember, recycled parts will not be covered by

your GM vehicle warranty.

Insurance pays the bill for the repair, but you must

live with the repair. Depending on your policy limits,

your insurance company may initially value the repair

using aftermarket parts. Discuss this with your repair

professional, and insist on Genuine GM parts.

Remember if your vehicle is leased you may be

obligated to have the vehicle repaired with Genuine

GM parts, even if your insurance coverage does not

pay the full cost.

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Cadillac 2006 SRX User Manual Page 435

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